Record Requests & Reply

Records requests answered, and chased, effortlessly

Validates incoming records requests, packages and sends the right records back, and chases down records you need from other providers.
The records desk that never falls behind
Key Features
Record Requests & Reply
Answer Incoming Requests Autonomously
Sits in the fax and messaging portals your team already uses, so nothing changes about how requests arrive. When a records request comes in, it validates the request, assembles the correct records, and sends them back to the requester without a staff member ever touching the queue.
Request Records From Other Providers
When a visit or claim needs records from an outside provider or facility, it identifies exactly what is missing, sends the request to the right place, and keeps following up until the records actually come back. The loop closes on its own instead of stalling in someone's to-do pile.
Stay Where Your Team Already Works
Operates entirely inside your existing fax and electronic messaging platforms, with no new system to log into and no change of workflow. Requests in and requests out are handled in the same place, on the same channels, your staff use today.

Schedule a Personalized Demo

Fewer backlogs, dramatically less manual work, and faster turnaround for patient and administrative requests.
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