The right AI software can help alleviate these pressures—but with dozens of vendors claiming to offer healthcare automation, how do you choose?

This article breaks down the most effective AI solutions for orthopedic practices, compares top players in the market, and helps you understand what to prioritize when evaluating tools.

Why AI Matters in Orthopedics

Orthopedics involves high documentation loads (especially post-op), complex imaging data, prior auth challenges for joint procedures and injections, and frequent referral cycles with PCPs. AI that can handle these tasks saves time, reduces burnout, and improves throughput.

Top AI Use Cases for Orthopedic Clinics

• Fax Triage: AI can scan and route incoming faxes like referrals, op reports, and imaging requests directly into the EHR workflow.
• Referral Intake: Automates intake from primary care providers, extracting reason for visit, clinical details, and insurance info.
• Chart Prep: Prepares patient charts by pulling in past imaging reports, prior surgical history, and relevant orthopedic diagnoses.
• Refill Management: Flags narcotic refills, checks for red flags, and populates standard refill responses.
• Prior Authorization Automation: Collects clinical details, auto-generates forms, and submits auths for surgeries or injections.

Top AI Platforms in the Market

VendorUse CasesStrengthsLimitationsHoney HealthFax triage, referral intake, chart prep, prior auth, refill mgmtSpecialty-trained agents, live inside EHR, fast setupCurrently focused on outpatient practices onlyNotablePre-visit workflows, RPA for intakeStrong enterprise offeringLimited orthopedic-specific customizationAKASABilling and rev cycle automationGreat for rev cycle teamsNot EHR-native, not clinicalAugmedixScribe/voice AILive documentation assistanceRequires real-time use, not for back office

Choosing the Right Software

Orthopedic practices should prioritize tools that:

• Integrate with your current EHR
• Are trained on orthopedic workflows (e.g., injections, joint replacements, sports medicine)
• Support multiple back-office functions—not just documentation
• Can be deployed gradually, one task at a time
• Offer clear ROI tracking

Key questions to ask vendors:

• Can this tool adapt to our workflows?
• How long does it take to deploy?
• What other orthopedic clinics use this?
• Do we get audit trails and compliance assurance?

The Honey Health Advantage

Honey Health specializes in outpatient back-office automation, and orthopedic workflows are among its top specialties. Clinics use Honey Health to offload:

• Post-op documentation routing
• Referral triage for spine, sports med, and joint patients
• Pre-charting for complex surgical histories
• Prior auth for high-cost injections and surgeries
• Refill review for pain medications

All of this happens inside the EHR—no extra logins, no dashboards, no portals. Honey’s agents act like AI coworkers trained on orthopedic tasks, freeing up your team to focus on patient care.

Conclusion

The best AI software for orthopedic practices isn’t a generic chatbot or another dashboard. It’s a specialized back-office platform that understands the workflows, documents, and pain points of orthopedic care—and integrates natively with your systems.

Start with one use case, prove the ROI, and expand. Choose AI that scales with your clinic, not one that forces your team to change how it works.

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