While many EHR vendors offer add-ons and plug-ins to help with automation, a new category of AI platforms—like Honey Health—is emerging to go further and deeper.
But how does Honey Health’s approach differ from traditional EHR enhancements? And why are more cardiology clinics adopting it to streamline the back office? This article lays out the side-by-side differences, covering architecture, capabilities, scalability, and impact.
EHR Add-ons: A Good Start, But Limited in Scope
Most EHR vendors offer workflow tools that aim to automate specific tasks. These include:
- Documentation templates or macros
- Integrated referral or fax inboxes
- Basic task routing engines
- ePA (electronic prior auth) plug-ins
- Inbox filters for labs or messages
While helpful, these tools often require manual oversight, significant training, and consistent user engagement. Staff still need to click through screens, manage escalations, and ensure that automations don’t break with updates or workflow changes.
Honey Health: Built to Execute, Not Just Suggest
Honey Health goes beyond suggestion or templating. It provides AI co-workers that autonomously complete work inside the EHR—no toggling, no extra dashboards, and no additional training for staff.
Here’s how Honey Health compares to traditional EHR add-ons:
Integration
- EHR Add-ons: Operate within or adjacent to EHR, often requires toggling
- Honey Health: Fully EHR-native, no new UI required
Functionality
- EHR Add-ons: Suggestive (templates, macros)
- Honey Health: Agentic execution (AI completes tasks autonomously)
Customization
- EHR Add-ons: Limited to vendor-configured options
- Honey Health: Fully adaptable to clinic-specific workflows
Specialty Fit
- EHR Add-ons: Generic or built for broad primary care
- Honey Health: Tuned to specialties like cardiology (device data, referrals, auths)
Scaling
- EHR Add-ons: New tools needed per use case
- Honey Health: Extendable platform with new “agents” per workflow
Support & Training
- EHR Add-ons: Often limited or requires costly consulting
- Honey Health: Dedicated success team, rapid iteration, retraining included
Why This Matters for Cardiology Clinics
Cardiology workflows are more complex than many other specialties. From handling pacemaker data to routing echo reports, processing referrals, and managing a deluge of faxes—EHR tools alone often fall short.
Honey Health’s platform provides automation tuned to these real-world burdens. Its AI co-workers can be deployed to:
- Pre-chart for complex device and imaging encounters
- Route and file inbound faxes (even handwritten notes or device interrogations)
- Track and submit prior auths with payer-specific workflows
- Handle refill requests without staff intervention
This means fewer dropped balls, faster turnaround, and more bandwidth for patient care.
Time to Value: Days, Not Months
One of the biggest issues with traditional add-ons is the time it takes to deploy and train teams. Honey Health’s EHR-native model installs without disruption and can begin executing within days.
There’s no need to shift staff behavior or rely on “power users” to make the most of it. The AI handles work behind the scenes—staff just see results.
Real-World Impact
Cardiology practices using Honey Health have reported:
- 80–90% of routine faxes triaged automatically
- Chart prep time reduced by up to 10 minutes per visit
- Prior auth turnaround improved by 2x
- Staff reallocation to patient-facing roles
This isn’t just automation. It’s workforce transformation—without workforce expansion.
Conclusion: AI Co-Workers vs. Add-ons
Traditional EHR enhancements can help—but they rely heavily on staff time and rigid workflows. Honey Health’s AI co-workers adapt, execute, and scale with the needs of your clinic.
For cardiology clinics looking to eliminate administrative drag, reduce burnout, and expand care access, Honey Health offers a platform that goes far beyond the EHR’s capabilities.
The future of clinical ops isn’t another plug-in. It’s a co-worker that works for you, inside your EHR.
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