With widespread staffing shortages and growing burnout among care teams, most clinics are struggling to expand services without overextending their teams.
The solution? A new class of intelligent, EHR-native automation platforms that augment staff by handling administrative work across the care journey. These AI co-workers can unlock meaningful growth, without hiring more humans.
The Capacity Problem in Pulmonology
Outpatient pulmonology groups are stretched thin. Common challenges include:
- High patient volumes with complex, chronic conditions
- Frequent referrals and diagnostics requiring manual data entry
- High volume of prescription refills and prior auths
- Burden of coordinating sleep studies, pulmonary rehab, oxygen therapy, etc.
Every hour spent on paperwork, fax triage, or phone tag is time stolen from patient care. And hiring more staff isn’t always feasible due to budget constraints or labor shortages. This is where AI comes in.
Introducing AI Co-Workers for the Pulmonology Back Office
AI co-workers like Honey Health are designed to replicate (and enhance) the work of back-office staff—without adding to headcount. Unlike passive tools, these platforms actively complete tasks, including:
- Pre-charting and clinical summarization for new consults
- Retrieving sleep study results from outside facilities
- Filing imaging reports into the EHR
- Handling refill workflows and prior authorization paperwork
- Routing and labeling faxes for device data, referrals, and diagnostics
By eliminating manual work, AI enables each staff member to operate at the top of their license—and handle more patients with less administrative drag.
Case Study: Scaling Without New Hires
One Honey Health partner—a pulmonology group with five locations—deployed AI agents to handle referral intake, refill management, and pre-visit data prep. Within 90 days, they saw:
- 30% faster referral-to-visit turnaround time
- Reduction in staff overtime hours
- Increased patient panel capacity by 22%
- Zero new staff hires
This was achieved purely by using AI co-workers to handle non-clinical tasks that previously consumed hours of staff time each week.
Why Hiring More Isn’t Always the Answer
It’s tempting to think that the only way to grow is by hiring. But in a tight labor market, that strategy breaks down:
- Recruiting takes time and resources
- Training new staff diverts experienced team members
- High turnover erodes institutional knowledge
AI sidesteps these constraints. It ramps up instantly, adapts to your clinic’s workflows, and doesn’t require benefits, PTO, or retention bonuses.
Honey Health: Built for Pulmonology
Honey Health’s AI agents are trained on medical records, diagnostics, sleep study reports, and EHR workflows specific to pulmonology. They integrate directly into systems like Epic, Athena, or NextGen—and work inside your clinic’s existing processes.
With a library of pulmonology-specific automations, clinics can start small—say, with fax triage—and expand over time to include:
- O2 supply coordination
- Sleep study follow-up
- PFT data reconciliation
- Prior auth and DME paperwork
Final Thoughts: Expand Smarter, Not Harder
Pulmonology is evolving—and clinics need to evolve too. AI offers a powerful, scalable way to meet rising demand without increasing burnout or busting budgets.
With the right platform, your clinic can:
- Expand patient access
- Speed up admin cycles
- Improve staff satisfaction
- Grow—without growing your payroll
The future isn’t about doing more with less. It’s about doing more with AI.
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